1 Information We Collect

When you use our platform, we collect different types of information to provide you with personalized financial education. Here's what we gather and why it matters.

Personal Information You Provide

You share this information directly with us when signing up or using our services:

• Name and contact details (email address, phone number)
• Account credentials and authentication information
• Financial interests and educational preferences
• Payment information for course enrollment
• Communication preferences and feedback

Information Collected Automatically

Our systems automatically gather technical data to improve your experience:

• Device information (browser type, operating system)
• Usage patterns and interaction data
• IP address and approximate location
• Session duration and page views

2 How We Use Your Information

We use your data to create a better learning experience and keep our services running smoothly. Every piece of information serves a specific purpose.

3 Data Sharing and Disclosure

We don't sell your personal information. Period. But we do share data with trusted partners in specific situations to keep our services running.

We'll also disclose information when legally required, to protect our rights and property, or if you give us explicit permission to do so.

4 Your Privacy Rights Under Australian Law

As an Australian-based service, we comply with the Privacy Act 1988 and Australian Privacy Principles (APPs). You have significant control over your personal information.

To exercise any of these rights, contact us using the details at the bottom of this page. We'll respond within 30 days.

5 Data Security Measures

Protecting your information is a priority. We use industry-standard security practices, though no system is completely foolproof.

• Encrypted data transmission using TLS/SSL protocols
• Secure password hashing and authentication systems
• Regular security audits and vulnerability assessments
• Restricted access to personal data within our team
• Automated backup systems with encryption at rest
• Multi-factor authentication for sensitive operations

If a data breach affects your information, we'll notify you promptly as required by Australian law.

6 Data Retention and Storage

We keep your information only as long as necessary. Different types of data have different retention periods based on legal requirements and operational needs.

Retention Periods

• Account information: Retained while your account is active, plus 7 years for financial records
• Course progress data: Kept for 3 years after course completion
• Payment records: Stored for 7 years to comply with tax requirements
• Marketing communications: Until you unsubscribe or withdraw consent
• Technical logs: Automatically deleted after 12 months

All data is stored on secure servers located in Australia, with encrypted backups maintained in accordance with Australian data sovereignty requirements.

7 Cookies and Tracking Technologies

Our website uses cookies to remember your preferences and analyze site performance. You can control cookie settings through your browser, though some features might not work properly if you disable them.

We use essential cookies for login functionality, preference cookies to remember your settings, and analytics cookies to understand how people use our site. Third-party cookies from our payment processor may also be present during transactions.

8 Third-Party Services

We work with carefully selected partners to provide our services. These include payment processors, email delivery services, and analytics platforms. Each has their own privacy policies, and we encourage you to review them.

When you click links to external websites from our platform, you leave our site and this privacy policy no longer applies. We're not responsible for the privacy practices of other sites.

9 Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Effective Date" at the top shows when the current version came into effect. By continuing to use our services after an update, you accept the revised policy.